Order Processing Time
At Smart Tech Solution, we strive to process and ship all orders as quickly as possible. Orders are processed within 1-3 business days after payment is confirmed. You will receive a notification via email or SMS once your order has been shipped, including a tracking number for your convenience.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs, including:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We periodically offer free standard shipping on select products or during promotional periods.
International Shipping
We ship worldwide! International shipping times vary depending on your location and the shipping method selected. Please note that customers are responsible for any customs fees, duties, or taxes imposed by the destination country.
Tracking Your Order
Once your order has been shipped, you will receive an email or SMS with your tracking information. You can use this information to track your package in real-time on the carrier’s website.
Delayed or Lost Shipments
While we work hard to ensure that your order arrives on time, occasional delays may occur due to factors outside our control (e.g., customs processing, weather conditions). If your order has not arrived within the expected timeframe, please contact our customer support team at support@smarttechsolution.com or call +918273091975 for assistance.
If your shipment is lost, we will work with the carrier to locate your package. In the event that your package cannot be found, we will offer a replacement or a full refund.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We will arrange for a return and replacement or issue a refund based on your preference.
Returns and Exchanges
We want you to be satisfied with your purchase! If you need to return or exchange an item, please refer to our Return & Refund Policy for detailed instructions.
Contact Us
For any questions regarding shipping, please contact our customer service team at:
Email: support@smarttechsolution.com
Phone: +918273091975
Hours: Monday – Friday, 9 AM – 5 PM